Cancellation and Refund Policy

DIO Implant India supplies dental implant products and related services primarily to dental professionals and institutions on a B2B basis.

Order cancellation

Orders may be cancelled before dispatch, subject to confirmation from our sales or customer support team. Once an order has been packed or shipped, cancellation may not be possible.

Training and education fees

Cancellation of education or training registrations must be requested in writing. Refund eligibility depends on the programme schedule and notice period; administrative fees may apply.

Refunds

Approved refunds are processed to the original payment method within a reasonable period after confirmation. Online payments made via our payment gateway follow the timelines of the payment partner and your bank.

Payment disputes

If you believe a charge was made in error, please contact us promptly with your order or transaction reference so we can investigate.

For cancellation or refund requests, email info@dioimplant.co.in or call 0124 475 1803, or use our Contact Us page.